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View Poll Results: What should happen to
PheromoneTalk should become the retail forum for 0 0%
PheromoneTalk should be the enthusiast's forum. 7 77.78%
Other -- Leave idea in comments below! 2 22.22%
Voters: 9. You may not vote on this poll

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Old February 13th, 2018, 02:21 AM   #11
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Default Re: What's next for this forum?

Androtics just has closed the store temporarily to new incoming orders, in order to allow them to catch up on all the back orders that have accumulated. They are committed to fulfilling everything that was ordered, even the custom stuff and packages are going out and posts are being made that they are received. They just dont have the staff at the moment as they explained to handle both new orders and the backlog orders when most everything needs some type of customization and time/workers to make it.

Also it turns out the cart system they said was really outdated. It didnt have real time inventory so items with options were showing say 4 in stock, but these might be 1x IH , and not necessarily already made stock of 2x or 4x or Stealth scent.. Normally they would just make it up, but with a backlog and short staff to do the work this just added more orders that need customization and to be made... So they are also upgrading the store tech which should let them add new features I'm sure people have requested...

Once they are caught up with orders, they should be able to launch the new retail store in partnership to start that are always stocked and shipped right away. I'm sure we'll be hearing more on their backlog progress and when they might launch. And once they can fix their staff issues, they want to also have the direct replacement Androtics Labs for the enthusiasts. The tinkerers. The hobbyists with all the customization for those who also share results/feedback..

As far as how, Androtics lost its warehouse space in LA and with it several of the experienced vet formulators since they are moving out of the area now due to rent cost. The fulfillment vet formulator who does customization work also had experienced seizures and is on new meds which is slowing down the speed she can work right now. Mickaela who handles the phones and customer service had her area and house hit by Hurricane Maria and without power still and ability to come back to work. Dee is handling the customer service through email [email protected] if you need to talk about an order or issue.

For the forums, they are asking for our opinions here... Mine is that it should remain one community as the new users are helped by the experienced and dont want to fragment it further. This part was not broken. I also think many of the new users I see become tinkerers within just a couple orders after reading some of the journals experiences... Some right away and also see new users on other phero forums right away. Maybe an incentive is what people need to share more, such as # of total posts and discounts to give feedback if thats what you are after. No replatforming should be made unless all the information can be transferred imo.

Last edited by datadragon; February 14th, 2018 at 05:20 AM.
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