I see you two have initially touched base, it's just that maybe she got off by the time you responded. But since you already provided her the email, I am confident that by the time she'll respond later, she had at least taken steps to resolve the matter.
Pretty hectic on her end I guess. Plenty of orders yesterday and a lot of tickets to resolve.
I apologize again for this. Customs can sometimes be an ass.
Every bottle in the KillerKit/UPIP is in 5ml bottle.
Sadly, we don't have other means of international shipping other than DHL. But if you have a friend in the US who can order for you, then he/she can send it back to you using other shipping methods available.