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Official Return Policy
Official Return Policy
Read carefully before ordering. Please contact Androtics customer service with questions and read links to the SmartMones AndroticsDirect.com store.
World's First DOUBLE Your Money Back Guarantee
We'll prove to you that pheromones are real and aren't a fairy tale with a double your money back guarantee on your first purchase. Not every molecule does exactly we're told they do in fantasy movies, but we guarantee you'll see actual effects in the real world.
Just use our products for a year. If you don't see any reactions in that time, contact us for help. Sometimes a little social training is all you need for success. If you still don't see any reactions after getting help, send the empty bottles back with a note detailing what happened at least 7 times you used them, and we'll give you double your money back.
Once you are convinced they are real, a better than industry standard 100% guarantee applies to the rest of your purchases. We genuinely like people, and are famous for making our clients happy.
365 Day Complete & Utter Satisfaction Guarantee
A 100% Money Back Guarantee For Any Reason
Let's say you get results, but they're not what you want. No problem. If that happens, just return the remainder of the products for a 100% refund anytime within the next 365 days. If you don't want your money back, you can also choose to get a credit so you may try different products. We'd love if you gave us a note letting us know why you're returning something, so we can make better products. Under the 100% guarantee, you can return our products for any reason.
We're so serious about this we built easy, automated returns and exchanges right into the order system! It's as fast to do returns and exchanges as it is to order. That's right: there's no one you have to call for approval, and no guessing where you send returns. You'll see the link "Returns" on the upper right side of main screen after you register as a customer and/or buy something.
You can truly relax shopping here, knowing that returns and exchanges really are easy and hassle free.
IMPORTANT: In the event you return a package for delivery failure, incorrect address, custom fees, or for any other reason not within the direct control of AndroticsDirect, the standard rate of shipping will be deducted from any and all refunds. This includes returned items covered by our guarantee, which only covers the items and not the shipping. This includes any order that qualified for FREE shipping.
Please accompany all returns with some type of tracking or delivery confirmation. Due to the high volume of packages we ship, we may need up to 30 days to process returns. Your delivery confirmation or tracking number helps reduce this time.
Experimental Test Mixes
This includes individual MX bottles and MX packs with multiple bottles. We refer to MX and Experimental Test Mix interchangeably on PheromoneTalk and SmartMones. They mean the same.
Here you'll find hot deals on Experimental Test mixes straight from the cutting edge of pheromone research. As these aren't yet fully consumer ready, they don't qualify for our 200% money back guarantee. However, they do qualify for the 100% unconditional guarantee. That means you can can still return them or exchange them for 100% of their value for any reason within 365 days of buying them. Call us old fashioned, but we believe our success is based on making sure you are happy.
ExperiMones and Putative Pheromones
We use the words ExperiMone and Putative in the store and on PheromoneTalk. Both are single molecule precision dosed pheromone sprays. A putative is an ExperiMone . You find putatives and ExperiMones in their own sections of the store under "Advanced."
TAA - TAL molecules and putatives P74 and P79 are in this section. TAA means Test Molecule A or Molecule A .
These are experimental molecules P74-P135.
We Apply Our Simple Customer Service To Your ExperiMones, Putatives And Test Molecules
Putatives, Test Molecules ( TAA - TAL ) and ExperiMones are not consumer products. We make them for serious enthusiasts and researchers only. We custom build them for you. They aren't returnable (although we will exchange, if in error).
Dosed Pheromone, Pheromone System, Instant Pheromones, Human Musk, NeuroInfluence, Mix N' Match Pheromones, Social Effects are trademarks of Androtics Research | 9663 Santa Monica Blvd #916 | Beverly Hills, CA 90210-4303 | (800) 671-6464
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