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Old March 27th, 2013, 07:56 PM   #1
Mickaelia Female
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Join Date: Jun 2008
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Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future
Default My sincerest apologies!

This is late but I was unable to do it until now.

Last week my daughter and I was really ill with the flu and I couldn't make it to work Friday.

The flu and work took its toll.

Sunday my mac crashed and I only got it back tonight.

So if you noticed that your gift certificates are late, calls not going through and emails were late and some un answered you now know why.

Wow! Yes, the man upstairs is really testing your Mick.

I am better and so it my daughter and my mac is good as new.

I cleared my classes so I can ensure that I get caught up and right back where I left of.

My right hand man Steve O took up the mantle while I was gone and helped me out.

I still got loads to catch up on so please bear patience with me.


Thanks!
__________________
Mickaelia Williams
Sweetheart & Client Service Extraordinaire!
Providing Caribbean Sunshine Since June 2008

Need Some Help? Mickaelia to the rescue!
Call me! 1-800-671-6464 ext 2 (US), or +01-425-786-2001 (World)
SECURELY Email me! I answer lightning fast on weekdays: [email protected]
Secure Helpdesk: Get Customer Service Here!

New here? Welcome! Here's a MicroFAQ:

Post an intro, get a $25 Gift Certificate. Here's how.
Don't know what to buy first? Now you do!
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1Alpha (March 27th, 2013), idle (April 1st, 2013), monesmadedoit (March 28th, 2013), SteveO (March 28th, 2013), THE GHOST (March 28th, 2013)
Old March 29th, 2013, 01:06 AM   #2
kruptedNerd Male
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Default Re: My sincerest apologies!

kind of worried about putting my order through now.. with no one working there and the lure of the gift certificate that hasn't been realised. Will this affect the product quality is any way?
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Old March 29th, 2013, 11:03 AM   #3
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Default Re: My sincerest apologies!

Quote:
Originally Posted by kruptedNerd View Post
kind of worried about putting my order through now.. with no one working there and the lure of the gift certificate that hasn't been realised. Will this affect the product quality is any way?
No reason for concern on that end my friend. AD is a great company overall. My concern was specifically in regards to the GC 's. Mickaelia was out all week and that's why the GC 's didn't go out. It would have been nice for someone to help, but it didn't happen, but now that Mickaelia is back all is well.
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Old March 30th, 2013, 03:56 PM   #4
Mickaelia Female
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Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future
Default Re: My sincerest apologies!

UPDATES!


There still needs to be some work done on the computer.

A plan had been put in place to allow me to work until I get it back fully functional.

This may be a bit of a situation buuuuuuuuuuuut, I am trying my best to get everything done and you guys served until my mac is back running and all is well again.

Thanks for your patience!
__________________
Mickaelia Williams
Sweetheart & Client Service Extraordinaire!
Providing Caribbean Sunshine Since June 2008

Need Some Help? Mickaelia to the rescue!
Call me! 1-800-671-6464 ext 2 (US), or +01-425-786-2001 (World)
SECURELY Email me! I answer lightning fast on weekdays: [email protected]
Secure Helpdesk: Get Customer Service Here!

New here? Welcome! Here's a MicroFAQ:

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Old March 31st, 2013, 07:02 PM   #5
Mickaelia Female
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Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future
Default Re: My sincerest apologies!

Super Yaaaaaaawn!

Working in the weeee hours in the morning and in the afternoon trying to get everything done.

What is important to me is that you guys are updated and know what is going on.

I have gotten all the gift certificates up to date.

I haven't responded to all the threads but that will get done.

Please don't send me a visitor's message many people do.This creates more work for me as I can't issue your gc # via the visitor's message.


Please if you haven't received your gc as yet send me a pm on the forum and I will get back to it.


Tomorrow is gonna be a very difficult day as there are some limitations with Skype.

I am unable to successfully hear you through Skype.In addition, I am not able to get into the ticket system.



YIKES! This may sound like a huge issue but rest assured I am slowly trying to get everything done and know that eventually things will get back to normal as they can be.

Thank you for your patience guys! My usual team who is helping the newbies.
You guys are truly amazing and I appreciate the patience and help.


I will keep you guys updated!
__________________
Mickaelia Williams
Sweetheart & Client Service Extraordinaire!
Providing Caribbean Sunshine Since June 2008

Need Some Help? Mickaelia to the rescue!
Call me! 1-800-671-6464 ext 2 (US), or +01-425-786-2001 (World)
SECURELY Email me! I answer lightning fast on weekdays: [email protected]
Secure Helpdesk: Get Customer Service Here!

New here? Welcome! Here's a MicroFAQ:

Post an intro, get a $25 Gift Certificate. Here's how.
Don't know what to buy first? Now you do!
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Old April 1st, 2013, 09:45 AM   #6
Mickaelia Female
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Join Date: Jun 2008
Location: Paradise
Age: 34
Posts: 11,569
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Thanked 1,413 Times in 1,213 Posts
Nominated 14 Times in 10 Posts
Nominated TOTW/F/M Award(s): 2
Reputation: 1771
Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future
Default Re: My sincerest apologies!

Slowly but surely things are coming together.

I was able to get into the ticket system.

So the gift certificates are all up to date.

I am working on replying to the threads and getting to all the tickets.

The only thing I can't do right now is take calls via skype.

I deeply apologize again.

If you need assistance please send me a ticket I will get to it ASAP!!!

My computer should be ready tomorrow or Wednesday

As usual I will keep you guys updated and will be working long hours to get everything done and ensure that you are taken cared of.
__________________
Mickaelia Williams
Sweetheart & Client Service Extraordinaire!
Providing Caribbean Sunshine Since June 2008

Need Some Help? Mickaelia to the rescue!
Call me! 1-800-671-6464 ext 2 (US), or +01-425-786-2001 (World)
SECURELY Email me! I answer lightning fast on weekdays: [email protected]
Secure Helpdesk: Get Customer Service Here!

New here? Welcome! Here's a MicroFAQ:

Post an intro, get a $25 Gift Certificate. Here's how.
Don't know what to buy first? Now you do!
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lizziecopper (April 1st, 2013), P51Mustang (April 1st, 2013)
Old April 9th, 2013, 08:52 PM   #7
itsamemaria Female
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Default Re: My sincerest apologies!

Thanks for working so hard to keep us all updated!
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