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Old February 3rd, 2018, 01:19 AM   #11
Brian F Male
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Default Re: Final closing time for Androtics Direct. Answering this and other questions

Originally Posted by Moma View Post
Brian, when can we expect our orders? I made two orders about three weeks ago..
Its hard for me to tell you without looking at the specific order. Some products pose more of a challenge than others.

It depends on products ordered and complexity of order. Many variants are not stocked off shelf, and we are forced to make many of these orders one by one by hand. Some complex, custom orders take up to 90 minutes to fulfill. Some off-shelf take 2.

With our current and only fulfillment formulator at reduced capacity, it is very hard to tell.

However, by shutting down the store temporarily and focusing solely on orders awaiting shipment, everything may be caught up within the next 4-6 weeks. Note that is a very gross estimate. At our current capacity we are able to dispatch 10-15 packages per day.

At our peak, with full team of *experienced* staff, in our first organized location, we could handle 120 per day.

If you have a complex order, you may want to ask [email protected] to split it if possible. If we can fulfill the request that day with stock on hand, we will try.
Brian F
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