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|December 8th, 2016, 08:15 AM||#1|
Join Date: Aug 2013
Location: Los Angeles, CA
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Cyber Week in December
We skipped Cyber Week after Black Friday since we had more orders than we had the capacity to fulfill. Now, although Zach left to marry his beautiful Australian girlfriend (in Australia), we have two new people to help. They've helped reduce the backlog quite a bit.
Further, we have the oil formulation coming in this weekend to help grease the gears of the oil product production. Hopefully also streamline the customs a bit.
So on non-custom products only, we are releasing the Cyber Week coupon:
Offer is good for 20% all orders over $100 after any and all discounts. Please remember, no custom orders or alterations during the month of December.
Use this code, on the first checkout page, right under the summary of what you're buying. That's it! Should work wonderfully.
Any questions? 800-671-6464 Extension 1 or internationally, +01 425-786-2001 Extension 1.
PS - Still working on chat. Unfortunately I can't even reliably reach the chat support team at olark itself! They wrote me back via their ticket system, but their own chat has been faulty in ways similar to ours. I.E. Their agents often appear offline, and today their normally little chat window took up the entire length of the screen.
Although we love olark we might need to try a different chat. At least for the time being.
PPS - Please allow a week or so additional handling for new orders.
Handling time goes for FedEx too. Their fee goes to them. They don't come in here and help fulfill, unfortunatley. Their vans are full during the holidays, so to be honest, they don't even like doing their normal pick ups this month.
Our formulator is flying out to LA to help refine our processes, especially with the new oil line and the customs. If necessary we'll keep the formulator in LA for awhile to help speed things up. He can help both with refinements, and making some of the customs already in queue. We want everyone to get their packages before the holidays really hit!
It'll be a lot of fun to test and experience the social changes during the holiday. I happen to like my parents, but I dont like all the family I tend to see during the holidays. It nice to have a little something extra to help out.
PPPS - Stealth A314 almost here. Oil MX297 almost here. Oil MX200 almost here. We kinda want to wait until our formulation is physically in fulfillment center in LA to release, but we may put up the links shortly. A lot of people ask me about these. Thanks for your interest!
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Call us: 800-671-6464 (US) and 425-786-2001 (Int'l)
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Last edited by Brian F; December 9th, 2016 at 05:12 AM.
|cyber , december , week|
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|Cyber Week cancelled (or at least delayed) to being over capacity||Brian F||Store Announcements & Feedback||0||December 3rd, 2016 01:57 AM|