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Old December 25th, 2016, 06:59 PM   #1
Brian F Male
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Thumbs up Backlog fully cleared -- including customs -- 6 day shipping schedule

Hey everyone,

Just wanted to let you know the backlog was fully cleared earlier this week. Including all custom products, as far as I know. (I'm at my parent's house in Montana right now for the holiday, so I really can't check!)

After our formulator came in and made tweaks to the new oil & stealth lines, our chat girl Emma then came in and gave fulfillment & our customs lab what I can rightly call a women's touch.

She fixed a lot of little things most of our daily workers couldn't even see. The benefit of a fresh pair of eyes!

What's more, she actually helped to fulfill things herself. That helped a lot.

While she's still around, we'll be on a 6 day a week shipping schedule. To the degree possible, of course. Not all shipping companies are open 6 days a week, especially on holidays. America isn't up to Singapore or Hong Kong levels of shipping efficiency quite yet

She also helped to implement a new shipping option. USPS Priority Overnight. Something we've wanted to turn on for quite some time. The daily grind happened to get in the way. So it was nice to have someone else help out.

I'll talk more about USPS Priority Overnightin a separate post, because it's kind of interesting. It's different. They deliver 7 days a week, and some remote areas are 2 days, not 1. Definitely not the same as FedEx's 5 day schedule. A lot of little things to keep in mind. I feel we won't know the ins & outs of it until we get more hands on experience with it.

Again, something better to address separately.

Thank you!

Hope you're all having a safe and happy holiday.

All the best,
Brian F
Community Manager
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Last edited by Brian F; December 25th, 2016 at 10:35 PM.
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