PheroTalk

PheroTalk

The World's Largest Pheromone Community

Get Real Pheromones directly from Androtics Pheromone Research at the SmartMones Pheromone Store

Questions about pheromones?
Get Fast, Friendly, No-Obligation Help from Real People at the Pheromone Hotline.
Call 1-800-671-6464 in the USA, or +01 425-786-2001 Internationally

Latest Threads ::.. New User!! Looking for life Between come talk to me, IO, or TUTH which one is better to use at the gym ? Hello&Hiya - new user Scent MASSIVE HIT with 3 sprays of IG that I need to share What is the best pheromone to attract white women and Latina's ? HI New user but I almost thinking I messed up my first order Molecule C Oil Best Post Of The Week 50, December, 2017


Go Back   PheroTalk > Discussion > Store Announcements & Feedback

Register Invite Your Friends FAQ Members List Calendar Mark Forums Read
Old August 6th, 2013, 07:21 PM   #1
John Sebastian Male
Operations Manager
  
 
Join Date: Aug 2010
Location: Beverly Hills, CA
Posts: 2,974
Thanks: 1,530
Thanked 1,867 Times in 1,006 Posts
Nominated 22 Times in 13 Posts
Nominated TOTW/F/M Award(s): 4
Reputation: 1953
John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future
Default A314 Rev 31 Exchange Program

Here is how the exchange program will work for those of you who still are looking to exchange Rev 31 for Rev 32 of A314 :

Step 1) Put a return in for your A314 Rev 31 as normal
Step 2) Mail us back (with tracking) your bottle of A314 Rev 31
Step 3) E-Mail [email protected] with the cost of your return shipping, your RMA #, your order #, and the tracking on the package you sent us with your old bottle.
Step 4) You will then receive a gift certificate to reimburse you for your return shipping.

If you already did steps 1 & 2, please start with step 3.

Your exchange will process immediately, even before we actually get your returned A314 . We usually wait to receive the item before we process your exchange - however in this special case we will work with you on the honor system. You showed us trust and patience and we are doing the same for you.

Please DO NOT send any other Non-Rev31 Exchange related tickets to [email protected] - non-exchange program related inquiries may be delayed due to being sent to this address.
This address is for Rev31 exchanges only.

You must follow these instructions exactly, please - it is the only way for us to handle this without a problem. We are doing this outside of our normal refund/return/exchange procedures because we want to make things right by you - we appreciate your cooperation in making it go as smoothly as possible.
__________________
[B][SIZE=2]John Sebastian [/SIZE][/B][SIZE=2][IMG]http://www.freesmileys.org/smileys/smiley-fc/toff.gif[/IMG][I]
NLP Practitioner Since Birth
(Former) Operations Manager and Pheromixologist
Androtics Direct[/I][/SIZE][SIZE=2]

[b]Note:[/b] Because of my NLP Practitioner commitments and my upcoming seminar season, as of February 2014, I have turned over my managerial powers to [url=http://www.pheromonetalk.com/pheromone-users/brian-f.html]Brian F[/url], who is trained like a ninja to assist you with all your phero & forum needs. Please direct all questions, comments, and ideas his way: [email][email protected][/email].

As always, we can be reached at 800-671-6464 or 425-786-2001, or here: [email][email protected][/email]. Please don't use the PM system for the important stuff, it's not as trackable as our [url=http://support.androtics.com]helpdesk[/url].[/size]

Last edited by John Sebastian; August 7th, 2013 at 09:22 PM.
John Sebastian is offline   Reply With Quote
Thanked by:
1Alpha (August 7th, 2013), dalmatian101 (August 7th, 2013), Euan (August 9th, 2013), Pheroh (October 2nd, 2013), ziezi (September 17th, 2013)
Old August 13th, 2013, 05:31 AM   #2
2ango Undisclosed
Pheromone Cadet
  
 
Join Date: Aug 2010
Posts: 2
Thanks: 1
Thanked 0 Times in 0 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation: 10
2ango is on a distinguished road
Default Re: A314 Rev 31 Exchange Program

umm, well i have had the bottle for a while, so its not full. how much is needed to still be in it?
2ango is offline   Reply With Quote
Old August 29th, 2013, 01:18 PM   #3
John Sebastian Male
Operations Manager
  
 
Join Date: Aug 2010
Location: Beverly Hills, CA
Posts: 2,974
Thanks: 1,530
Thanked 1,867 Times in 1,006 Posts
Nominated 22 Times in 13 Posts
Nominated TOTW/F/M Award(s): 4
Reputation: 1953
John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future John Sebastian has a brilliant future
Default Re: A314 Rev 31 Exchange Program

Quote:
Originally Posted by 2ango View Post
umm, well i have had the bottle for a while, so its not full. how much is needed to still be in it?
Our return policy is never based on how much is left, go ahead and start a return as well as follow the instructions above.
__________________
[B][SIZE=2]John Sebastian [/SIZE][/B][SIZE=2][IMG]http://www.freesmileys.org/smileys/smiley-fc/toff.gif[/IMG][I]
NLP Practitioner Since Birth
(Former) Operations Manager and Pheromixologist
Androtics Direct[/I][/SIZE][SIZE=2]

[b]Note:[/b] Because of my NLP Practitioner commitments and my upcoming seminar season, as of February 2014, I have turned over my managerial powers to [url=http://www.pheromonetalk.com/pheromone-users/brian-f.html]Brian F[/url], who is trained like a ninja to assist you with all your phero & forum needs. Please direct all questions, comments, and ideas his way: [email][email protected][/email].

As always, we can be reached at 800-671-6464 or 425-786-2001, or here: [email][email protected][/email]. Please don't use the PM system for the important stuff, it's not as trackable as our [url=http://support.androtics.com]helpdesk[/url].[/size]
John Sebastian is offline   Reply With Quote
Thanked by:
ziezi (September 17th, 2013)
Old September 11th, 2013, 02:26 PM   #4
Ragnar Male
Pheromone Experienced
  
 
Join Date: Jan 2013
Location: Spain
Age: 61
Posts: 134
Thanks: 28
Thanked 52 Times in 35 Posts
Nominated 1 Time in 1 Post
Nominated TOTW/F/M Award(s): 1
Reputation: 74
Ragnar will become famous soon enough
Default Re: A314 Rev 31 Exchange Program

John,

I have sent you several emails as flow-ups to the return ticket I raised on 31 August; I still haven't had anything back to give me the RMA#.
.
I can't mail my bottle of rev 31 back to you until I have the RMA#.

Thanks
__________________
"I have an inferiority complex, but it's not a very good one."
Ragnar is offline   Reply With Quote
Old December 12th, 2013, 07:05 PM   #5
fuser Male
Pheromone Cadet
  
 
Join Date: Feb 2013
Age: 30
Posts: 23
Thanks: 1
Thanked 3 Times in 3 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation: 13
fuser is on a distinguished road
Default Re: A314 Rev 31 Exchange Program

Hi, quick question. How do I put in a return as normal?

Thanks
fuser is offline   Reply With Quote
Old December 13th, 2013, 05:18 AM   #6
mobocaster Male
Pheromone Sorcerer
  
 
Join Date: Jun 2010
Location: Scotland
Age: 53
Posts: 11,136
Thanks: 2,619
Thanked 5,567 Times in 4,079 Posts
Nominated 61 Times in 50 Posts
Nominated TOTW/F/M Award(s): 22
Reputation: 6010
mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute mobocaster has a reputation beyond repute
Default Re: A314 Rev 31 Exchange Program

You use the Zendesk form for normal customer service issues:

https://androtics.zendesk.com/home
mobocaster is online now   Reply With Quote
Old December 13th, 2013, 10:54 PM   #7
Mickaelia Female
Androtics Sweetheart
  
 
Join Date: Jun 2008
Location: Paradise
Age: 33
Posts: 11,575
Thanks: 4,192
Thanked 1,413 Times in 1,213 Posts
Nominated 14 Times in 10 Posts
Nominated TOTW/F/M Award(s): 2
Reputation: 1771
Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future Mickaelia has a brilliant future
Default Re: A314 Rev 31 Exchange Program

I have sent a ticket so management can look into this for me

I see so many clients saying how they emailed or left voice mail messages with no response.

Right now we have made so many changes and fixed so many things on the forum and the store it is amazing.

I am looking forward to when everything is all fixed and runs smoothly again, it has been a struggle but we are certainly getting there.

We only have one support suite email and although this hasn't been updated on the forum and the store we thought every one knew.

Apparently persons are still sending emails to our old support suite email addresses and these emails of course don't come to us.

I have opened a task for management to update this.

Please pass the word around if you see anyone complaining on the forum.

Let them know they need to contact support and they need to do it via one email address : [email protected]

Thank you guys, you all are awesome
__________________
Mickaelia Williams
Sweetheart & Client Service Extraordinaire!
Providing Caribbean Sunshine Since June 2008

Need Some Help? Mickaelia to the rescue!
Call me! 1-800-671-6464 ext 2 (US), or +01-425-786-2001 (World)
SECURELY Email me! I answer lightning fast on weekdays: [email protected]
Secure Helpdesk: Get Customer Service Here!

New here? Welcome! Here's a MicroFAQ:

Post an intro, get a $25 Gift Certificate. Here's how.
Don't know what to buy first? Now you do!
Mickaelia is offline   Reply With Quote
Thanked by:
mobocaster (December 14th, 2013)
Reply
1 Active User(s) Viewing This Topic (0 members and 1 guests):  

Tags
31 , a314 , exchange , program , rev


Similar Threads
Thread Thread Starter Forum Replies Last Post
A314 Current Rev, etc. Holmes MEN's Pheromone Advice, Tricks and Tips 1 October 28th, 2014 05:29 PM
A314 rev 31 spray is legit leon333 MEN's Pheromone Advice, Tricks and Tips 2 September 17th, 2013 03:14 AM
A314 rev 31 b spray leon333 MEN's Pheromone Advice, Tricks and Tips 2 August 18th, 2013 12:58 PM
latest A314 rev 31 or rev 32? leon333 MEN's Pheromone Advice, Tricks and Tips 6 May 28th, 2013 11:02 PM

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +3. The time now is 12:12 AM.


©2004-2017 PheromoneTalk.com
(c) 2002-2015 Androtics Pheromone Research All Rights Reserved Internationally
Page generated in 0.20986 seconds with 18 queries